Letter to the museum: My friends and I visited your exhibit yesterday. I'd been in the entrance of the museum but hadn't gone in so this was a "first time." I was impressed by the depth and breadth of the exhibit. Shor's and Ukeles' pieces were especially touching, profound, and visually beautiful. Your cafeteria is very nice and the service is excellent - in fact, everybody who works at the museum was pleasant and polite (a nice change from my experience at some other BA museums). However, our whole experience was blighted by the noise level - abrasive, banging, booming, clanging sound just blasted us in all directions. While we were trying to listen to your excellent video on Genesis, the sound track was obliterated every other minute by the sounds of an explosion from one of the exhibits. When the docent began to add her two cents worth - loudly talking to be heard over the noise - it was completely impossible to hear the video. The sounds from above even blanketed the gift shop. I realize that this is era of cell phones and iPods and yakkey-yak, blah blah blah, but do we have to have a tidal wave of noise in the museum as well?